Legal

Builder Standards and Verification Policy

This draft policy explains the expected standards for builders using Builders App.

Working draft: this page is provided for planning and website drafting only. It must be reviewed and approved by a qualified UK solicitor before publication or use with customers.

Verification

Builders may need to provide identity, company, insurance, qualification, trade and service-area information before receiving certain platform benefits.

Professional standards

Builders are expected to act lawfully, communicate professionally, keep project information accurate and maintain appropriate insurance and qualifications.

No guarantee of approval

Submitting documents does not guarantee approval, job access or continued eligibility.

Ongoing checks

Builders App may request updated documents, investigate complaints or suspend access where standards are not met.